Shipping, as well as billing, is discreet and will not have “Spectrum” or any other adult company name visible. All orders ship within 1 business day.
What if my item is backordered? A backordered item is an item that is out of stock, but will be restocked shortly. Buying something on backorder means that you will receive your item with a slight delay. For an ETA of when a backordered item will be restocked, email us!
For shipping to Canada or the UK, a flat rate of $20 will be charged. Customers who are charged for this shipping option will be immediately refunded the remaining balance if the shipping cost ends up being below $20.
Customers outside of the the U.S., U.K. AUS or Canada may order by emailing firstname.lastname@example.org for a shipping quote. Please note that many brands restrict us from selling their products outside of the U.S. We are not responsible for fees or taxes imposed by your country.
Spectrum Boutique is not liable for lost, misdirected, or stolen packages, although we are happy to help locate it to the best of our ability in the event that your package is not successfully delivered.
Because we are a start-up, some products ship directly from our facilities in Detroit, and some products ship directly from our distributor. You will not be charged extra shipping if your order contains products that ship from both places. Please keep in mind that your order may arrive in two separate packages. We apologize for any inconvenience this may cause, and if this is a specific concern of yours, contact us at email@example.com and we will be happy to find a solution. As soon as we are able to make it happen, all products will ship in one single package!